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Our Story

What began as a small consultancy in Kensington has grown into one of London's most trusted travel agencies. Founded by former airline executive Eleanor Richardson and hospitality veteran Marcus Webb, lush-lark was built on a simple premise: travel should be transformative, not transactional.

Over sixteen years, we've helped more than 25,000 travellers discover destinations that resonated with their personal aspirations. Our team has expanded to include specialists in European heritage tours, adventure travel, luxury retreats, and family holidays.

We maintain partnerships with carefully vetted hotels, local guides, and transport providers across 45 countries. These relationships allow us to secure exclusive access and preferential rates that larger online agencies simply cannot match.

25K+
Happy Travellers
45
Countries
16
Years Experience
98%
Satisfaction Rate
Travel consultants working together in modern office

Our Philosophy

We believe every journey should reflect the traveller taking it. That means listening carefully, asking the right questions, and sometimes suggesting something unexpected.

Our consultants don't work on commission from hotels or airlines. Their sole focus is matching you with experiences that align with your interests, budget, and travel style.

Whether you seek cultural immersion, active adventure, or quiet restoration, we approach each itinerary as a collaborative project between our expertise and your dreams.

Airplane wing view during sunset flight

What Sets Us Apart

More than just a booking service

Personal Consultations

Every journey begins with a conversation. We take time to understand not just where you want to go, but what you hope to experience.

Local Expertise

Our guides aren't tour leaders following scripts. They're locals who share genuine insights about their communities, histories, and hidden gems.

ATOL Protected

Book with complete confidence. All our holiday packages are fully protected under the ATOL scheme, safeguarding your investment.

24/7 Support

Travel rarely follows a schedule. Our emergency line connects you to a team member at any hour, ensuring assistance whenever you need it.

Thoughtful Details

Birthday during your trip? Anniversary? We coordinate with partners to ensure meaningful moments are marked in memorable ways.

Transparent Pricing

No hidden fees or surprise charges. Your quote includes all costs, taxes, and transfers clearly itemised before you commit.

Let's Plan Your Next Journey

Share your travel aspirations with our team and receive a personalised itinerary within 48 hours.

Start Planning

Please Note: The information provided on this website is for general informational purposes only and does not constitute professional travel advice. Prices shown are indicative and may vary based on travel dates, availability, and currency fluctuations. We recommend consulting with our travel specialists for accurate quotes. Individual experiences may vary, and we encourage travellers to verify visa requirements, health advisories, and travel insurance coverage before booking.